Shipping policy
Shipping Policy
| Country | Shipping Costs | Delivery Time | Carrier |
|---|---|---|---|
| Netherlands | Free on orders over €89. Otherwise €6.95 | 1–2 business days | DHL |
| Belgium | Free on orders over €89. Otherwise €6.95 | 2–4 business days | DHL |
| Germany | €9.95 | 2–3 business days | PostNL |
| European Union | €12.95 | 4–7 business days | PostNL |
| United Kingdom | €14.95 | 3–5 business days | PostNL |
🕒 Fast Shipping
Orders placed on business days before 3:00 PM (CET) are shipped the same day.
📮 Shipping
Products that are in stock and available through the webshop are shipped within 1 business day.
Custom-made earrings or modifications to existing earrings are shipped within a maximum of 3 business days.
🚚 Delivery & Delays
The delivery times stated above are estimates based on the carrier's service levels.
During busy periods, delivery times may be longer than usual. MUZE cannot guarantee delivery times once a parcel has been handed over to the carrier.
📍 Track Your Order
Every order is shipped with a Track & Trace code, allowing you to follow your parcel throughout the delivery process.
⚠️ Important
Please ensure that your shipping address is entered correctly when placing your order.
MUZE is not responsible for delays, loss, or additional costs resulting from incorrect or incomplete address information provided by the customer.
Any additional shipping costs incurred due to an incorrect address will be charged to the customer.
