Privacy policy
Privacy | MUZE
We are responsible for the processing of personal data as set out in this privacy statement. For any questions and/or comments, you can contact us using the details below.
MUZE|
Vlettevaart 27
5032 BK Tilburg
esther@muze-earrings.com
MUZE collects personal information in several ways when you place an order or when you register for services offered by MUZE. By registering, you accept the collection of your personal data by MUZE. In order to process your order, to check for fraud, and to complete your purchase, we must collect and store the following information for every order placed: your name, email, home, shipping and billing address, and phone number.
✮ What do we do with your data?
It is very important to know that we treat your data with the utmost care. This data is stored securely and is not accessible to unauthorized persons. Your data is only used internally at MUZE unless it is necessary to share it with someone else. In such cases, we ensure that they handle it just as securely as we do. We use your data for various purposes, such as processing your order and offering you tailored promotions that match your preferences.
We do not intend to collect data from website visitors who are 16 years old or younger, except when they have permission from parents or guardians. Since we cannot check age, we advise parents to be involved in their children’s online activities. If there are any questions or uncertainties about this, please contact us at esther@muzesieraden.nl.
The personal information you provide may be shared with fraud detection services and credit rating agencies. If we are legally obliged, we will also provide this information to any relevant judicial authority. Shipping details such as your address, email address, and phone number may be shared with courier services. This data is shared to provide you with the best possible service and will not be passed on to third parties for any other purpose.
Credit card and banking information will never be shared with third parties and will only be used to process your order. Credit card details are encrypted and are not visible to MUZE employees.
We also collect information about website traffic, wish lists, and other commercial information which we use to map consumer patterns for internal research, marketing purposes, and to adapt our website to better meet the needs of our customers.
✮ Protection of your personal information
MUZE does everything possible to safeguard the security, integrity, and privacy of the information you provide to us. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption to protect this information from misuse. In addition, we do everything possible to ensure that the parties we work with and share your data with apply the same standards.
✮ Access to and modification of personal information
If, for any reason, you are concerned that the personal information MUZE has collected about you is incorrect, please log in to our website to view and edit your personal information.
Only you have access to this personal data through your username and password.
✮ Customer Service
You can reach us by email or WhatsApp. To help you quickly, we look up your information in our system so we can answer your question or find a solution as soon as possible. We also analyze these contact moments to improve our service and serve you even better next time.
✮ Promotions & contests
Would you like to participate in a promotion or contest? Then please leave your name and email address so we can run the promotion and announce you as the potential winner! Your data will only be used for the specific promotion unless otherwise stated.
✮ Reviews
We like you! We are super happy with reviews and love to hear when you are satisfied with your purchase. If you leave a review with us.